Troof.ai Terms of Use

1. What's in these terms?

These terms set out the rules for using our website at https://troof.ai and any subdomains (the "Site"). By using the Site, you confirm that you accept these terms and agree to comply with them. If you do not agree, you must not use the Site.

You may want to print a copy for your records.

2. Who we are

This Site is operated by Betastate Ltd, located at:

90 Watery Lane, Preston, PR1 2AU

To contact us, email: support@troof.ai

We reserve the right to restrict or remove your access if your use of the Site is deemed unlawful, inappropriate, excessive, or in breach of these terms.

3. Other terms that apply

These terms refer to the following additional documents:

• Our Privacy Policy (explains how we use your personal data)
• Our Cookie Policy (describes how cookies are used on the Site)
• Any Subscription Terms or Product Terms that apply if you purchase a paid plan or service
• Our Acceptable Use Policy, which outlines acceptable behaviour for using the Site and its services

Where there is a conflict between these terms and any product or subscription terms, the product/subscription terms will take precedence.

4. Changes to these terms and the Site

We may update these terms and the Site at any time. Please check regularly to ensure you understand the terms that apply at the time of use.

We do not guarantee that our Site or any content will always be available or be uninterrupted. Access is provided on a temporary basis.

5. Account registration and security

If you register an account on Troof.ai, you must provide accurate, complete information and keep your credentials confidential. You are responsible for all activity under your account.

We reserve the right to disable any account or credentials at our sole discretion if we suspect misuse.

If you believe your account has been compromised, email us at support@troof.ai immediately.

6. Intellectual property and permitted use

We (or our licensors) own all intellectual property rights in the Site and its content.

You may:

• View and download material for personal, non-commercial use
• Share content within your organisation, provided our authorship is acknowledged

You may not:

• Reproduce, distribute, modify or create derivative works of any content without permission
• Use any content for commercial purposes without a license
• Remove copyright or proprietary notices

7. User content and uploads

If you upload content or feedback to the Site:

• You must own or have the right to use that content
• Your content must not violate the rights of others or any applicable laws

By uploading content, you grant Troof.ai a non-exclusive, royalty-free licence to use, store, and display it as needed to provide the service.

We may remove content that breaches these terms or is otherwise inappropriate in our opinion.

8. Acceptable Use

You must comply with our Acceptable Use Policy, which prohibits:

• Uploading unlawful, harmful, abusive, or offensive content
• Misusing the Site to harass, spam, or impersonate others
• Attempting to gain unauthorised access to other user accounts or systems

We reserve the right to remove any content or suspend your access if you violate our Acceptable Use Policy.

9. API Usage Terms

If you access our services via API, you agree to:

• Use the API within documented rate limits
• Not misuse or interfere with its intended operation
• Accept that we may limit or revoke API access at our sole discretion

You are responsible for any third-party use of the API through your credentials.

10. Beta Features Disclaimer

From time to time, we may offer early access to beta features or experimental tools. These are provided "as is" with no guarantees and may be changed, removed, or discontinued without notice.

We are not liable for any issues arising from the use of beta features.

11. Trials and Subscriptions

We may offer free trials or paid subscription plans. When your trial ends, you may be charged unless you cancel beforehand.

Subscriptions renew automatically unless cancelled. You can manage your plan via your account or by contacting support.

12. Data Storage and Deletion

Troof.ai may offer storage of user-submitted data such as feedback, reviews, or survey responses.

• Free and paid plans may include limits on how much data can be stored
• If your account exceeds storage limits or becomes inactive, we may delete data with or without notice
• You are responsible for backing up your own data

13. Indemnity

You agree to indemnify and hold harmless Troof.ai (Betastate Ltd), its affiliates, officers, employees, and partners from any claim, demand, loss, or damage arising from:

• Your violation of these Terms
• Your infringement of intellectual property or privacy rights
• Any content you upload or actions taken through your account

14. User responsibilities

You agree not to:

• Use the Site in a way that is unlawful or infringes on others' rights
• Upload harmful code or attempt to gain unauthorised access to the Site
• Use the Site in a way that could damage, disable, or impair its functioning

If you breach these terms, your access to the Site may be suspended or terminated.

15. Reliance on content

The information provided on our Site is for general purposes only. It is not professional advice, and you should not rely on it as such.

We make reasonable efforts to keep information up to date but do not guarantee accuracy or completeness.

16. Links to third-party sites

Our Site may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of any third party.

A link does not imply our endorsement or approval.

17. Viruses and misuse

We do not guarantee that our Site will be secure or free from bugs or viruses. You should use your own virus protection.

You must not:

• Introduce malicious code
• Attempt to gain unauthorised access to the Site
• Attack the Site via a denial-of-service or similar attack

Any such actions may be reported to relevant authorities.

18. Linking to our Site

You may link to our homepage in a fair, legal way that does not harm our reputation. You must not:

• Suggest any association or endorsement where none exists
• Frame the Site on another site without permission

We may withdraw linking permission at any time.

19. Limitation of liability

To the fullest extent permitted by law, we are not liable for:

• Any loss or damage from using or relying on the Site
• Any errors, omissions, or interruptions
• Third-party conduct or external links

Nothing in these terms excludes liability where it would be unlawful to do so.

20. Termination

We reserve the right to suspend or terminate your access to the Site at any time, with or without notice, if we reasonably believe you have breached these terms.

21. Governing law and jurisdiction

These terms are governed by the laws of England and Wales, and any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.