Review Collection & Management

Reviews Aren't Just for Google Anymore. They're How AI Decides to Recommend You.

Every review your business receives is being read by AI. It shapes what ChatGPT, Claude, Perplexity, and Gemini think about you, and whether they recommend you.

Troof helps you collect reviews the smart way, import them from every major platform, manage them from one inbox, and respond in seconds. All while building the reputation AI trusts.

Start Collecting Reviews

Free 3-day trial · Setup in 60 seconds

Troof review inbox showing reviews from multiple platforms

AI Reads Every Review You've Ever Received. Are You in Control of What It Sees?

Your reviews aren't just for potential customers scrolling Google anymore. ChatGPT reads them. Perplexity references them. Claude uses them to decide whether your business is trustworthy enough to recommend. A bad review from 2019 that you never responded to? AI still sees it. A pattern of complaints about slow delivery? AI picks up on it and uses it against you.

Most businesses treat review management as a side task: check Google every few days, maybe reply to the worst ones. But in a world where AI is forming opinions based on your entire review history, that approach leaves you completely exposed.

The businesses AI recommends are the ones with strong, recent, well-managed reviews across multiple platforms. If that's not you, it will be your competitor.

One Platform to Collect, Import, Manage, and Respond to Every Review

Troof brings all your reviews into one place. And because every review feeds directly into Troof's AI analysis engine, you're not just managing your reputation: you're actively shaping how AI perceives your business.

Email
SMS
Print

Collect

Create branded review links and QR codes that guide the customer experience. Share via email, SMS, receipts, packaging, or in-store. You control how and where every review ends up.

Google
Trustpilot
Yelp
Facebook
Auto-sync

Import

Sync reviews from Google, Trustpilot, Yelp, Facebook, eBay, OpenTable, Booking.com, and more. New reviews sync automatically. Import from any source via CSV so nothing gets left behind.

Review Inbox
Google
Trustpilot
Yelp
All Platforms

Manage

Every review from every platform in one inbox. Route positive reviews to public platforms. Capture negative feedback privately before it goes public and before AI sees it.

“Great product but delivery was slow...”

AI Response

“Thank you for your feedback! We're improving...”

1-Click Publish

Respond

AI-generated, on-brand responses in one click. Choose your tone, review the suggestion, and publish. Every response strengthens the signals AI uses to recommend your business.

Everything You Need to Build An Online
Reputation All AI Platforms Trust

ChatGPTClaudePerplexityGemini

Import & Sync Reviews From Every Platform

Stop logging into five different platforms to check your reviews. Troof imports and syncs reviews from Google, Trustpilot, Yelp, Facebook, eBay, OpenTable, Booking.com, and more.

New reviews sync automatically, so your dashboard is always up to date. You can also import reviews via CSV from any source, so nothing gets left behind.

Every imported review flows into Troof's AI analysis, giving you a complete view of what customers are saying and what AI is reading about your business.
Review Import
Auto-sync on
Google
142
Trustpilot
87
Yelp
34
Facebook
56
eBay
23
OpenTable
41
CSV Import
+ Upload

383

Total Reviews

6

Platforms Synced

Live

Auto-Sync

Smart Review Collection Links & QR Codes

Don't just hope customers leave reviews. Create branded review collection links and QR codes that guide the experience. Share them via email, SMS, on receipts, on packaging, or display them in-store. Customers land on your review page and leave feedback directly through Troof, giving you control over how and where that review ends up.

This isn't just about collecting more reviews. It's about collecting the right reviews, on the right platforms, with the detail and keywords that strengthen your AI visibility over time.
Smart Review Collection Links & QR Codes

Smart Review Routing (Circuit Breaker)

Not every review should go public. Troof's smart routing captures feedback based on the rating: positive reviews (4-5 stars) are automatically directed to the public platform of your choice (Google, Trustpilot, or wherever you need them most). Negative reviews (1-3 stars) are captured privately inside Troof, giving you the chance to address the issue before it goes public and before AI sees it.

This protects your public reputation while still collecting honest feedback you can learn from. It means your public review profile grows stronger over time, and AI sees a business that consistently delivers positive experiences.
Smart Review Routing (Circuit Breaker)

AI-Powered Review Responses

Responding to reviews matters. Customers read your replies. AI reads your replies. But writing thoughtful responses to every review takes time most businesses don't have. Troof's AI generates professional, on-brand responses to any review in one click.

Choose your tone, review the suggestion, and publish. Positive or negative, every review gets a response that maintains your reputation and shows AI (and customers) that you're engaged and responsive.

You can respond to reviews from any platform directly inside Troof, so there's no need to jump between dashboards.
AI-Powered Review Responses
Review Collection Workflow

How Review Collection & Management Works

Import Reviews
Google
142 reviews
Trustpilot
87 reviews
Yelp
34 reviews
Facebook
56 reviews
Auto-sync enabled
Step 01

Import Your Existing Reviews

Connect your review platforms and Troof pulls in your entire review history. Google, Trustpilot, Yelp, and more, all synced in seconds. Every review is visible from one dashboard, and new reviews sync automatically going forward.

Smart Routing

4-5 Stars

Routed to Google & Trustpilot

1-3 Stars

Captured privately in Troof

Share via:
QREmailSMS
Step 02

Set Up Smart Collection & Routing

Create branded review links and QR codes. Configure your smart routing so positive reviews go public and negative feedback stays private. Share your links with customers and start collecting reviews that build your reputation the right way.

AI Response
via Google

“Great service but delivery took longer than expected. Everything else was perfect.”

AI-Generated Response

“Thank you for your feedback! We're glad you had a great experience overall. We're working on improving delivery times...”

FriendlyFormalEmpathetic
Publish
Step 03

Manage, Respond, and Feed AI

Review and respond to every review from one inbox. Use AI to generate responses in seconds. Every review you collect and every response you write feeds into Troof's AI analysis, directly strengthening the signals that AI uses to decide whether to recommend your business.

Why Your Review Strategy Is Now An
AI Visibility Strategy

Reviews are the most referenced signal by AI.

When ChatGPT, Claude, Perplexity, or Gemini talk about a business, they reference reviews more than almost any other source. The volume, recency, sentiment, and detail of your reviews directly shapes what AI says about you.

Unmanaged reviews create unmanaged AI opinions.

An unanswered negative review doesn't just sit on Google. It becomes part of the dataset AI uses to form its opinion. If you're not managing your reviews, you're not managing how AI perceives you.

Troof connects your reviews to your AI visibility.

Every review you collect, import, and respond to inside Troof feeds directly into your AI Sentiment Tracking and AI Visibility Actions. You don't just manage reviews in isolation: you see exactly how they affect what AI thinks about you and what to do about it.

Reviews
Troof AI Analysis
AI Sentiment Score
AI Recommendations
Real Results From Real Businesses

Businesses Managing Their
Reputation With Troof

We doubled our positive reviews in 60 days and cut refund requests by 20%. Troof replaced three tools and gave us insights we never had before.
Ian Wright

Ian Wright

Founder, VirtualNonExecs

Troof gave us insights we never had before. We're now able to make better decisions on features to add to our product, and improve our customer support.
Jason Richards

Jason Richards

Founder, The Green Light

We were spending hours reading customer feedback and trying to make sense of it. Now, we can get instant insights into what our customers are saying, and make better decisions based on it.
Ben Johnson

Ben Johnson

Marketing Manager

Review Management Built
For The AI Era

Without Troof
With Troof
Checking reviews across five different platforms
Every review from every platform in one inbox
Negative reviews going public before you can respond
Smart routing captures negative feedback privately
Spending 5-10 minutes writing each review response
AI-generated responses in one click, in any tone
No review collection strategy, just hoping customers leave them
Branded review links and QR codes you control
No idea which reviews AI is reading about your business
Every review connected to your AI sentiment tracking
Reviews managed in isolation from your AI visibility
Reviews, AI sentiment, and visibility actions all connected in one platform

Import & Sync Reviews From All Major Platforms

Google Reviews, Trustpilot, Yelp, Facebook, eBay, OpenTable, Booking.com, and more. Plus CSV import from any source.

GoogleTrustpilotYelpFacebookeBayOpenTableBooking.com+ CSV Import

Start Building a Reputation AI Trusts. Free.

Import your existing reviews, set up smart collection links, and see how your reviews connect to your AI visibility. Your free trial gives you full access to everything.

Start Collecting Reviews

Free 3-day trial · Setup in 60 seconds

The Full AI Visibility & Reputation Management System

Explore More of the
Troof Platform

AI Sentiment Tracking Dashboard

AI Sentiment Tracking

See what AI actually thinks about your business, and track how your reviews shape that perception.

Learn More
AI Visibility Action Plans

AI Visibility Actions

Get specific actions to improve your AI presence, including which reviews to respond to and why.

Learn More
Feedback Forms & Surveys

Feedback Forms & Surveys

Collect customer feedback beyond reviews. NPS, CSAT, and custom surveys that feed into AI analysis.

Learn More

Questions? We've Got Answers.

Google Reviews, Trustpilot, Yelp, Facebook, eBay, OpenTable, Booking.com, and more. You can also import reviews from any source via CSV, so nothing gets left behind.