Is AI Recommending Your Competitors Instead of You?
When customers ask AI for recommendations, they don't see a list — they get direct answers. Troof ensures your business is that answer.
AI Response
Trusted by businesses who refuse to be invisible in the AI era
"We were spending hours reading customer feedback and trying to make sense of it. Now, we can get instant insights into what our customers are saying, and make better decisions based on it."
Ben Johnson
Marketing Manager
Your Customers Are Asking AI.
They Are Not Finding You.
You're Losing More Customers Every Single Day
AI assistants are replacing Google. When someone asks "best CRM for small businesses" or "top steakhouse in Austin," AI gives a recommendation.
If your competitors have better AI sentiment, better AI Visibility, or a stronger online presence, you're invisible. These customers never even see your website.
You Don't Know What AI Thinks About You
Does ChatGPT know you exist? What does Claude say when asked about your category? Is Perplexity recommending you or burying you? Most businesses have no idea — and it's costing you customers every single day.
You Can't Fix What You Can't See
Bad reviews from 2019? Support complaints on Reddit? Outdated information online? All of this is training data.
AI sees it, learns it, and uses it to decide if you're trustworthy. Without visibility into how AI perceives your business, you're flying blind.
ChatGPT
What's the best steakhouse in Austin?
Based on customer reviews and overall reputation, I'd recommend Flemings Prime Steakhouse. They consistently receive praise for their perfectly cooked steaks, attentive service, and upscale atmosphere. Located in downtown Austin, they're known for their dry-aged ribeye and extensive wine selection.
Mission Control for Your AI Visibility
Troof tracks what AI thinks about your business, shows you where you're being mentioned (or ignored), and tells you exactly how to improve. It's not just tracking — it's your complete AI visibility growth engine.
Track Your AI Sentiment Across Every Major AI
See exactly what ChatGPT, Claude, Perplexity, and Gemini think about your business.
- Track AI sentiment scores over time (0-100)
- Get weekly reports on how your AI reputation is changing
- Spot negative signals before they become permanent training data
- See which customer complaints or reviews AI is picking up on
If AI thinks you're unreliable, untrustworthy, or outdated, it won't recommend you. Period.
Monitor AI Discovery for Your Target Prompts
Track if you're being recommended when customers search for what you offer.
- Monitor specific prompts like "best project management software" or "top Italian restaurant in Chicago"
- See who IS getting recommended (your competitors)
- Understand WHY they're winning and you're not
- Track your visibility growth week over week
Being invisible in a ChatGPT search result means that customer never reaches your website.
Get AI Powered Actions to Improve Your Visibility
Troof doesn't just show you the problem. It tells you exactly what to do next.
- Fix specific bad reviews that are hurting your AI sentiment
- Create content that will improve discoverability for target prompts
- Build citations and online presence that AI trusts
- Respond to reviews in ways that maintain positive sentiment
- Collect strategic customer feedback to build high-quality training data
Every action is backed by your actual data. Business information, reviews, sentiment, competitor analysis, and AI discovery tracking.
Manage Your Entire Reputation in One Place
Your online reputation is known by AI. If you don't manage it, you lose. All your reviews, feedback, and customer signals unified under one roof.
- Import reviews from Google, Trustpilot, Yelp, OpenTable, Booking.com, and more
- Capture new reviews with custom links and QR codes
- Route negative feedback privately before it damages your AI reputation
- Generate AI-powered responses to reviews in seconds
- Create custom surveys to catch problems before they become public
Your reviews are AI's training data. Troof helps you collect the right ones and protect against the wrong ones.
Understand What Your Customers Are Really Saying
AI powered analysis of every review, survey, and support ticket you collect.
- Chat with your feedback data: "Why are customers churning?" "What features do they want most?"
- See main themes automatically extracted with sentiment scores
- Track customer sentiment trends over time
- Import support tickets from Zendesk for complete visibility
- Catch issues early before they become reputation problems
Customer complaints don't stay private. They become Reddit threads, social posts, and bad reviews — all of which AI sees and uses against you.
Everything You Need to Get Found,
Recommended, and Trusted by AI
AI Sentiment Tracking
See what ChatGPT, Claude, Perplexity, and Gemini actually think about your business. Track sentiment over time.
AI Discovery Monitoring
Track the prompts that matter to your business. See if you're mentioned, who's winning, and why.
Competitor AI Analysis
Track your competitors' sentiment and discovery. Find opportunities to outrank them in AI recommendations.
AI-Powered Action Plans
Get instant, actionable insights on how to improve. Fix reviews, create content, build citations — all based on what AI sees.
Review Collection & Management
Import from Google, Trustpilot, Yelp, and more. Collect new reviews with custom links and QR codes.
Smart Review Routing
Capture negative feedback privately before it hits the public web. Route positive reviews where they matter.
"Slow service, waited 45 mins..."
"Thank you for your feedback. We're sorry about the wait and are taking steps to..."
AI-Powered Review Response
Generate professional, on-brand responses to any review in one click.
Custom Feedback Forms & Surveys
Create NPS, CSAT, cancellation surveys, and feature request forms. Catch issues before they go public.
Support Ticket Intelligence
Import Zendesk tickets for AI analysis. Find patterns in complaints before they become reputation problems.
Why are customers churning?
Based on 247 reviews, the top churn reasons are slow support (34%) and pricing concerns (28%).
AI Chat Analysis
Ask your reviews and feedback anything. Get instant answers from your actual customer data.
Theme & Sentiment Deep Dives
See the main themes across all customer feedback. Each theme gets a sentiment score you can track over time.
We Support All Major AI Search Models
"We doubled our positive reviews in 60 days and cut refund requests by 20%. Troof replaced three tools and gave us insights we never had before."
Ian Wright
Founder, VirtualNonExecs
"Troof gave us insights we never had before. We're now able to make better decisions on features to add to our product, and improve our customer support."
Jason Richards
Founder, The Green Light
"We were spending hours reading customer feedback and trying to make sense of it. Now, we can get instant insights into what our customers are saying, and make better decisions based on it."
Ben Johnson
Marketing Manager
Built for Any Business That Wants to Be Found, Mentioned & Recommended by AI
Already Established?
What does AI think about your business? What view does it already have? Troof instantly analyzes what AI sees, identifies gaps & issues, and builds your action plan. The more data you have, the more powerful Troof becomes.
Just Getting Started?
Even with minimal online presence, Troof shows you exactly what to build. Start collecting reviews the smart way. Build your reputation with AI visibility in mind. Lay the foundation for long-term discoverability.
Guessing vs. Knowing
AI Tracking Is Just the Start. Troof Gives You the Tools to Improve.
Monitoring what AI thinks about you is only one part of the equation. To actually improve your AI visibility, you need to fix what AI is looking at — your reviews, your reputation, your customer feedback. Troof brings it all together in one place.
Review Management
Collect, import, and manage reviews from Google, Trustpilot, Yelp, and more. Route positive reviews to public platforms while capturing negative feedback privately. Every review flows into AI analysis automatically.
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Feedback Forms & Surveys
Build custom surveys, NPS forms, and feedback forms in seconds. Share via link, QR code, or embed on your site. Every response is automatically analyzed alongside your reviews and support tickets.
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AI Feedback Chat
Ask your customer feedback anything and get instant, data-backed answers. "Why are customers churning?" "What features do they want?" Chat with AI across all your feedback sources at once.
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Customer Sentiment Tracking
AI automatically discovers themes in your feedback and tracks sentiment over time. Catch declining satisfaction before it becomes a crisis. See what's working and what needs fixing, without reading manually.
Learn MoreStop Being Invisible. Start Being Recommended.
Join hundreds of businesses already using Troof to win in the AI era. When customers ask ChatGPT or Claude for recommendations, your business gets mentioned.
See what AI thinks about you right now. Full 3-day trial.