Tips & Resources

Check out our actionable guides, tips and strategies for leveraging customer reviews for business growth.

Featured Posts

Customer Feedback Survey Examples - Top Questions To Ask For Best Results

Customer Feedback Survey Examples - Top Questions To Ask For Best Results

Oct 5, 2025

The top questions to ask on a customer feedback survey. Here are customer feedback example questions you can use on your feedback form or survey.

How to Get 5 Star Trustpilot Reviews and Boost Conversions with Creative Strategies

How to Get 5 Star Trustpilot Reviews and Boost Conversions with Creative Strategies

Sep 15, 2025

Discover creative ways to get 5 star Trustpilot reviews and enhance business conversion. Learn strategies to encourage reviews and engage customers effectively.

Behind the Queues: What 27,000 Manchester Airport Reviews Reveal About Trust

Behind the Queues: What 27,000 Manchester Airport Reviews Reveal About Trust

We analyzed 27,000+ Manchester Airport reviews to reveal how trust is built, broken, and repaired. The findings show that queues and pricing spark anger, while simple wins in service create lasting loyalty.

How to Respond to 1 Star Reviews: Boost Your Online Reputation

How to Respond to 1 Star Reviews: Boost Your Online Reputation

Jun 17, 2025

Learn strategies to respond to a 1 star reviews effectively, improve your online reputation, and transform negative feedback into opportunities.


Posts

Customer Feedback Survey Examples - Top Questions To Ask For Best Results

Customer Feedback Survey Examples - Top Questions To Ask For Best Results

Oct 5, 2025

The top questions to ask on a customer feedback survey. Here are customer feedback example questions you can use on your feedback form or survey.

From Stars to Signals: How AI Will Use Social Proof to Recommend Products

From Stars to Signals: How AI Will Use Social Proof to Recommend Products

Sep 30, 2025

ChatGPT and other AI tools are moving into shopping. Here’s how reviews, ratings, and social proof will shape which products large language models recommend.

The Problem With NPS: Why Your Score Isn’t Telling You the Truth

The Problem With NPS: Why Your Score Isn’t Telling You the Truth

Sep 25, 2025

This in-depth guide breaks down Net Promoter Score (NPS) in plain English - what it is, why companies use it, and where it falls short. You’ll learn the pros and cons of NPS, how to avoid treating it like a vanity metric, and smarter ways to combine it with CSAT, CES, and review analysis.

Mastering Positive 5 Star Reviews: Examples, Responses, and Templates

Mastering Positive 5 Star Reviews: Examples, Responses, and Templates

Sep 22, 2025

Check out these 5 star review examples & responses across multiple industries including real estate, healthcare, ecommerce and hospitality. 5 star review templates.

Boost Star Ratings & Reviews with Proven Customer Feedback Strategies

Boost Star Ratings & Reviews with Proven Customer Feedback Strategies

Sep 18, 2025

Learn proven strategies to capture customer feedback, improve star ratings, and leverage reviews for business growth. Discover effective methods today.

How to Get 5 Star Trustpilot Reviews and Boost Conversions with Creative Strategies

How to Get 5 Star Trustpilot Reviews and Boost Conversions with Creative Strategies

Sep 15, 2025

Discover creative ways to get 5 star Trustpilot reviews and enhance business conversion. Learn strategies to encourage reviews and engage customers effectively.

How Much Do Star Ratings Really Impact Conversion Rates? More Than You Think.

How Much Do Star Ratings Really Impact Conversion Rates? More Than You Think.

Sep 12, 2025

An in-depth look at how star ratings influence conversions, backed by data and psychology. Explains why small rating shifts lead to big sales impacts and how businesses can manage reviews to stay competitive.

Behind the Queues: What 27,000 Manchester Airport Reviews Reveal About Trust

Behind the Queues: What 27,000 Manchester Airport Reviews Reveal About Trust

We analyzed 27,000+ Manchester Airport reviews to reveal how trust is built, broken, and repaired. The findings show that queues and pricing spark anger, while simple wins in service create lasting loyalty.

How to Use Ecommerce Reviews to Boost Conversions & Build Trust

How to Use Ecommerce Reviews to Boost Conversions & Build Trust

Aug 5, 2025

Discover how ecommerce reviews and social proof can boost conversion rates. Learn strategies to drive more reviews and enhance customer trust.

Mastering Negative Review Responses: Protect Your Online Reputation

Mastering Negative Review Responses: Protect Your Online Reputation

Jul 10, 2025

Learn how to manage negative online reviews and feedback effectively. Boost credibility and customer satisfaction with strategic review response techniques.

10 Ways to Get More Google Reviews in 2025

10 Ways to Get More Google Reviews in 2025

Jul 2, 2025

Discover 10 proven ways to get more Google reviews in 2025 and boost your business profile. Learn how positive feedback can transform your online presence.

Boost Your Plumbing Business with 5 Star Reviews

Boost Your Plumbing Business with 5 Star Reviews

Jun 25, 2025

Learn how plumbers can get more leads and improve SEO through positive online reviews. Discover strategies to attract and retain customers.