AI Visibility
Track, monitor & grow your AI mentions & recommendations
Reputation & Reviews
Control the signals AI is reading about you
Customer Intelligence
Understand your customers before AI does
Blog / Authors / Jamie Garside
Jamie Garside
Co-founder, Troof
Co-founder of Troof. Writes about customer feedback, reviews, and the strategies businesses use to turn happy customers into growth.

Customer Feedback Survey Examples - Top Questions To Ask For Best Results
The top questions to ask on a customer feedback survey. Here are customer feedback example questions you can use on your feedback form or survey.

Mastering Positive 5 Star Reviews: Examples, Responses, and Templates
Check out these 5 star review examples & responses across multiple industries including real estate, healthcare, ecommerce and hospitality. 5 star review templates.

Boost Star Ratings & Reviews with Proven Customer Feedback Strategies
Learn proven strategies to capture customer feedback, improve star ratings, and leverage reviews for business growth. Discover effective methods today.

How to Get 5 Star Trustpilot Reviews and Boost Conversions with Creative Strategies
Discover creative ways to get 5 star Trustpilot reviews and enhance business conversion. Learn strategies to encourage reviews and engage customers effectively.

How to Use Ecommerce Reviews to Boost Conversions & Build Trust
Discover how ecommerce reviews and social proof can boost conversion rates. Learn strategies to drive more reviews and enhance customer trust.

10 Ways to Get More Google Reviews in 2025
Discover 10 proven ways to get more Google reviews in 2025 and boost your business profile. Learn how positive feedback can transform your online presence.

How to Respond to 1 Star Reviews: Boost Your Online Reputation
Learn strategies to respond to a 1 star reviews effectively, improve your online reputation, and transform negative feedback into opportunities.

Transform 4-Star Reviews into 5-Star Ratings
Boost your 5-star rating on Google by turning 4-star reviews into positive results. Discover strategies for enhancing customer engagement and satisfaction.
